When travelers shop for hotels, they will see the Amex GBT Value Rate on select hotels, reflecting the rates that have been negotiated. This brings even more visibility and opportunities to save on business travel spending.
Other than these exciting hotel enhancements, when users log into Complete, they will be welcomed by a better user experience with a refreshed homepage. When they get deeper into the platform, they should find it easy to use and simple to navigate. Plus, users can access special offers from partners like Hilton. To learn more about this, reach out to your Amex GBT Account Manager.
In our goal to simplify how you manage travel, we’re building toward a seamless AI-enabled policy and account set-up along with centralized reporting insights. This way, you can have a clearer view of business travel, servicing, and expense management.
Agentic AI, planned for Q1 2026, will accompany live agent chat on mobile and desktop. Where it has learned how to help you, it will immediately, and when it can’t – it will seamlessly hand you over to one of our agents with context for live human support.
Watch out for more transformational AI capabilities and features to enhance personalization for you and your travelers. This will make every experience better based on your user behaviors and preferences.
Complete by SAP Concur and Amex GBT delivers real-time, AI-driven insights to improve oversight of booking, servicing, and expensing in one seamless experience.
Spend smarter with a next-gen solution that adapts to what your business and travelers value most.
Enjoy an unforgettable evening with dancing, open bar, and live performances.
By combining SAP Concur and Amex GBT’s data ecosystems, our tech provides more visibility into your overall T&E program.
Customization is available to suit the unique way your business operates and grows.
Designed with our users at the forefront, we are prioritizing key features you've asked for.
It is the technology that's built for efficiency and continuous learning. With AI at the core, our tool adapts to user preferences and learns to personalize better with every use. Plus, accelerated NDC rollout will enhance fare visibility.
Customers will have access to a single support team for connected account management, integrated live chat support, and simplified service. Plus, combined AI offerings deliver insights that can improve policy compliance and spend management.
by SAP Concur and Amex GBT
Your Next-Gen Travel and Expense Solution
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